Frequently Asked Questions

Everything you need to know about Prolon Life products and services.

What shipping methods do you offer?

We provide standard, expedited, and priority shipping options. Standard shipping typically takes 3-5 business days within the continental United States.

What is your return policy?

We offer a 30-day return policy for unopened and unused items in their original packaging. Please contact our support team to initiate a return authorization.

How can I track my order?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery status.

Are your products quality tested?

Yes, all Prolon Life products undergo rigorous quality control and third-party testing to ensure they meet the highest standards of safety and efficacy.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.

Do you ship internationally?

Currently, we ship to the United States and select international locations. Please check our shipping page for an updated list of eligible countries and associated fees.